Principle #35

Conversation, on the other hand, is a far more useful skill in persuading people, and that skill is built on kindness, trust, grace, understanding, and, of course, genuinely caring about the other person.

For more of the context of this quotation, visit our blog to read the full article, “Debate vs. Dialogue: How Do They Differ?”: http://bit.ly/2DxMmiR

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